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CIS-APM exam

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QUESTION #1

What are the 4 sections of the APM portal home page that are aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)

A. Information Portfolio
B. Service Portfolio
C. Catalog Portfolio
D. Application Portfolio
E. Business Portfolio
F. Technology Portfolio
Correct Answer: ADEF
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/ application-portfoliomanagement/concept/application-portfolio-management-home.html

QUESTION #2

What is the name of the basic plugin for the APM application?

A. Application Portfolio Management
B. Business Planner
C. Financial Management for APM
D. Application Portfolio Management – ATF Tests
Correct Answer: A
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/ application-portfoliomanagement/task/activate-apm.html

QUESTION #3

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer\’s application
portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

A. Identify your customer\’s applications\’ underlying technologies.
B. Identify your customer\’s application services.
C. Produce a horizontal picture of a customer\’s business applications.
D. Create an application inventory.
Correct Answer: AB

QUESTION #4

When you approve a retirement Business Application request, which system property determines whether a project or a demand is created?

A. sn_apm.retireBusinessApplication
B. sn_apm.retireBusinessApplicationTaskType
C. sn_apm.businessApplication
D. sn_apm.retire
Correct Answer: C
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/ application-portfoliomanagement/task/manage-business-appln.html

QUESTION #5

What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management(APM)? (Choose two.)

A. Gain a comprehensive understanding of business applications in the organization
B. Reduce the number of governance controls
C. Identify redundancies and decrease budgetary costs
D. Maintain relationships with Product Vendors
Correct Answer: AC
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/ application-portfoliomanagement/concept/application-portfolio-management.html

QUESTION #6

Which attributes can be used to categorize business applications? (Choose four.)

A. Application Score
B. Application Name
C. Application Family
D. Portfolio
E. Category
F. Business Unit
Correct Answer: BCDE

QUESTION #7

What relationship type is used to describe a relationship between a business capability and a business application?

A. Used: Used by
B. Depends on: Used by
C. Provides: Provided by
D. Runs on: Runs
Correct Answer: C
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/ application-portfoliomanagement/task/establish-CI-relationship.html

QUESTION #8

What is the value of managing applications using ServiceNow?

A. Allows data collection and visualization without manual effort
B. Allows automation of retiring applications
C. Provides application owners insight to release counts
D. Provides top-down strategic alignment in the PMO
Correct Answer: A

QUESTION #9

During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts,
set up application classification attributes, and assess indicators. Which role should be assigned to Kelly?

A. sn_apm.apm_admin
B. sn_apm.apm_user
C. sn_apm.apm_analyst
D. business_planner
Correct Answer: A
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/ application-portfolio
management/task/create-application-indicators.html

QUESTION #10

What are the stages of the APM rationalization process?

A. Measure, Evaluate, Decide, Take Action, Baseline
B. Identify, Measure, Evaluate, Decide, Take Action
C. Identify, Measure, Decide, Take Action, Communicate
D. Identify, Measure, Evaluate, Take Action, Certify
Correct Answer: B
Reference: https://www.youtube.com/watch?v=v2iw0UVkxmU (6:33)

QUESTION #11

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?

A. Level 2
B. Level 1
C. Level 3
D. Level 4
Correct Answer: B

QUESTION #12

The capability map provides a hierarchical view of the business capabilities in an organization. How many levels does the capability hierarchy support in its series?

A. 7
B. 8
C. 10
D. 6
Correct Answer: D
Reference: https://docs.servicenow.com/bundle/paris-it-business-management/page/product/applicationportfoliomanagement/task/create-a-business-capability.html

QUESTION #13

What are the three segments of the Business Application Costing Model? (Choose three.)

A. Business Processes
B. Manufacturers
C. Business Applications
D. IT Shared Services
E. Business Units
Correct Answer: CDE
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/it-finance/
concept/preconfigured-prescriptive-cost-models-two.html


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ps.
The free ServiceNow CIS-APM exam PDF is shared from Lead4Pass. You can download the practice online. To get the complete ServiceNow CIS-APM exam questions and answers, please choose Lead4Pass.
We update all exam questions and answers in real-time throughout the year to ensure immediate validity.

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